Welcome to Explore Kashmir. These Terms and Conditions govern your use of our website, https://explore-kashmir.com, and the services we provide. By accessing or booking through our site, you agree to be bound by these terms.

1. Services Offered

Explore Kashmir provides travel-related services including tour packages, transportation, accommodation assistance, and local experiences within Kashmir and surrounding regions.

2. Booking and Payments

• All bookings are subject to availability and confirmation.
• A minimum advance payment may be required to secure your booking.
• Full payment must be made prior to the commencement of services unless otherwise agreed.
• We reserve the right to cancel bookings in case of non-payment or false information.

3. Cancellation and Refund Policy

• Cancellations made 7 days before the tour date will receive a full or partial refund (excluding processing charges).
• Cancellations made within 7 days may not be eligible for any refund.
• Refunds, if applicable, will be processed within 7–10 business days.
• Force majeure events (natural disasters, political unrest, etc.) may impact refund eligibility.

4. Pricing

• All prices listed on the website are in INR unless stated otherwise.
• Prices are subject to change without prior notice due to fluctuations in transportation, accommodation, or third-party service costs.
• Once booked and confirmed, the price will not change unless new services are added.

5. Travel Documents and Responsibility

• You are responsible for ensuring you have valid travel documents (ID proof, permits, etc.).
• Explore Kashmir is not liable for delays or denial of service due to missing or invalid documents.

6. Liability Disclaimer

• We act as intermediaries between clients and third-party service providers (hotels, transport, etc.).
• Explore Kashmir is not responsible for any injury, loss, damage, delay, or inconvenience caused by third-party services or unforeseen circumstances.
• We strive to ensure all information on our website is accurate, but do not guarantee it is error-free or complete.

7. Conduct and Safety

• Clients are expected to behave responsibly and respectfully during tours.
• Illegal activity, misconduct, or endangering others’ safety may result in termination of services without refund.

8. Intellectual Property

All content on this website (text, images, logos, designs) is the property of Explore Kashmir and may not be used or reproduced without permission.

9. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes implies acceptance of the new terms.

10. Governing Law

These terms shall be governed by the laws of the Union Territory of Jammu & Kashmir and the Republic of India.

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Contact Us

If you have any questions about these Terms and Conditions, feel free to contact us:

Explore Kashmir
Email: info@explore-kashmir.com
Phone: 9596464440
Website: https://explore-kashmir.com